Frequently Asked Questions
How do I track my order?
Once your order has shipped, you will receive an email with your tracking information. You can also view your order status in your account dashboard.
What is your return policy?
We accept returns within 14 days of delivery for unworn items in their original packaging. Custom pieces are non-refundable.
Do you offer international shipping?
Yes, we ship worldwide. Shipping costs and delivery times vary depending on the destination.
How should I care for my jewelry?
To maintain the brilliance of your pieces, avoid contact with perfumes, lotions, and water. Store them in the provided Liorae pouch when not in use.